🔐 Privacy & Security

999de Privacy Policy — Our Commitment to Protecting Your Information

Your personal information matters to us. Learn exactly how 999de collects, uses, and protects your data on this page.

Last updated: 1 January 2026 — Registered members will be notified by email in advance of any changes to this privacy policy.

🔐 Introduction & scope

Welcome to 999de. We understand how sensitive your personal information is. This privacy policy explains in detail what data 999de collects, why we collect it, how we use it, and how we keep it secure.

This privacy policy applies to the 999de website (https://999de.ws), mobile app, and all related services. By using our platform, you are considered to have agreed to this policy.

This privacy policy is part of our Terms & Conditions an integral part. Read both together for a complete understanding.

We believe transparency is the foundation of trust. So we're laying it out clearly — what information we hold about you, why we hold it, and how it's used.

📋 What information we collect

999de collects two types of information — what you provide directly, and what is gathered automatically as you use the platform.

Information you provide directly:

  • Full name & date of birth
  • Mobile Number & Email Address
  • National ID or passport number (for KYC verification)
  • Mobile banking account details (for payment processing)
  • Address & occupation details (where required)

Automatically collected:

  • IP Address & Device Information
  • Browser type & operating system
  • Login time, session data & navigation patterns
  • Betting & gaming history
  • Transaction records & retention period
Data TypeReason for collectionMandatory?
Name & Date of BirthIdentity verification & age confirmationYes
Mobile NumberOTP & CommunicationsYes
NID/PassportKYC legal obligationYes, for withdrawals
Device informationSecurity & Fraud PreventionAutomatic
Betting historyAccount management & complianceAutomatic

We never store your password in plain text. All passwords are protected using industry-standard hashing methods.

🎯 How your information is used

999de uses your data only for lawful and specific purposes. We never sell your information or share it with advertisers.

  • Account Management: Creating, verifying, and maintaining your account
  • Payment processing: Making deposits and withdrawals safely
  • Customer Support: Dispute Resolution & Complaints
  • Security: Prevention of fraud, money laundering, and unauthorized access
  • Legal obligation: Meeting regulatory requirements
  • Service improvement: To improve your experience on the platform
  • Contact: Sending important updates & notices

You can opt out of promotional emails or SMS at any time. However, important account-related notifications cannot be turned off.

🗄️ How Long We Retain Your Data

Your data is never retained beyond what is necessary. Retention periods are determined based on legal obligations and business requirements.

Data TypeRetention Period
Account Information (Active)Until account closure
Transaction recordsMinimum 5 years (as required by law)
KYC documents5 years after account closure
Betting history3 years
Support chat logs2 years
Cookies dataUp to 1 year

If you request permanent account closure, all data beyond legal retention requirements will be deleted within 30 days.

🤝 Sharing Information with Third Parties

999de does not sell your data. However, limited information may be shared with trusted partners in specific circumstances.

When Shared:

  • Payment Processor: To complete transactions with Mobile Pay, Nagad, and Rocket
  • KYC Service: With approved third parties for identity verification
  • Legal Authorities: Under a court order or lawful request from a law enforcement authority
  • Security partners: To prevent fraud and cyberattacks

All third parties we work with are contractually bound to uphold the same strict privacy standards we do. They are held accountable for any misuse of your data.

We do not share your personal information with any advertisers, marketing companies, or data brokers — that is our firm commitment.

🍪 Cookies & Tracking Policy

999de uses cookies on its website. Cookies are small text files stored in your browser that help deliver a better experience on the platform.

Types of cookies we use:

  • Essential Cookies: To maintain login sessions — these cannot be disabled
  • Functional cookies: To remember your preferences (language, settings)
  • Analytics cookies: To understand platform usage — you can turn this off at any time
  • Security cookies: To detect and prevent fraud

You can manage cookies through your browser settings. However, disabling essential cookies may affect the platform's functionality.

We don't use cross-site tracking or third-party advertising cookies. We do not track your behavior across the web.

⚖️ Your Rights & Controls

You have full control over your own data. You may submit any of the following requests at any time:

Right to Access
Right to Correct Your Information
Right to Erasure
Right to restrict processing
Data portability
Right to Object

How to Exercise Your Rights:

  • Send your request by email: privacy@999de.ws
  • Let our support team know via Live Chat
  • Update certain details directly from your account settings

We typically respond to all requests within 30 days. For complex cases, it may take a little longer, but we'll keep you informed.

Due to legal obligations, some data may not be eligible for deletion before a set retention period. In such cases, we will inform you with full details.

👶 Protection of Minors

999de is strictly an 18+ platform. We never knowingly collect information from or provide services to anyone under the age of 18.

  • Age verification is mandatory at registration
  • Date of birth is re-confirmed during the KYC process
  • Additional age verification may be requested in suspicious cases
  • Accounts found to belong to minors are closed immediately

If you believe a minor is using 999de, please immediately support@999de.ws to let us know.

🛡️ Data security measures

We use industry-leading technology and practices to keep your data secure.

  • 256-bit TLS/SSL encryption: All data transfers are encrypted
  • AES-256 Data Storage Encryption: Data stored on servers is secured
  • Multi-factor authentication: To prevent unauthorized access
  • Regular Security Audits: Independently tested by experts
  • Data backup: Backed up across multiple secure servers
  • Access control: Only authorized personnel can access your information

That said, no system on the internet is 100% immune. If a security issue is detected, we will notify members as quickly as possible and take all necessary action.

🔄 Privacy Policy Updates

This privacy policy may be updated from time to time due to business changes, legal updates, or technical reasons.

  • At least 14 days' notice will be given for any significant changes
  • Notice will be sent via email, SMS, or a banner on the platform
  • Continued use of the platform after any changes constitutes acceptance of the updated policy
  • The date of the latest update will always be shown at the top of this page

If you do not agree to the updated policy, please stop using the platform and submit a request to close your account.

📬 Contact & Complaints

For any privacy-related questions, complaints, or requests, please get in touch with us:

  • Email: privacy@999de.ws
  • Support email: support@999de.ws
  • Live Chat: Available on the platform 24/7

We take all privacy-related complaints seriously and provide an initial response within 7 business days. Protecting your information is our top priority.

If your complaint remains unresolved, you have the right to escalate it to an independent data protection authority.

How We Protect Your Privacy

Every security measure at 999de is built with you in mind

🔒
End-to-end encryption
Every data transfer between your device and our servers is encrypted with 256-bit SSL. No one can intercept it in transit.
🚫
No Data Sales
We never sell your personal information to third parties. Your data is used solely to provide you with our services — nothing more.
🛡️
Regular Security Audits
Independent cybersecurity experts regularly audit our systems. Any vulnerabilities found are addressed immediately.
👤
Restricted access control
Only staff who need access to your data can view it. Every access is logged and reviewed on a regular basis.
⚙️
Your data, your control
You have direct control over viewing, editing, downloading, or deleting your data. Just send us a single email with your request.
📅
Data deletion at the end of the retention period
We don't hold your data longer than necessary. Once the legal retention period expires, it's automatically deleted — no excess data is ever kept.
🔐

Your data is safe — play with complete peace of mind

You now know 999de's strict privacy policy. Open an account with confidence and enjoy a safe betting experience.

 Your information is secure. 18+ only.

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